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Frequently Asked Questions

Need some clarification?

Are you interested in working with me but still have some questions that you need answered? Take a look below at some of my most frequently asked questions. Don't see the answer you're looking for or still have additional questions? Send me a message!

What are the benefits of prenatal massage therapy?

-Decreases stress, anxiety and aids in hormone regulation.

-Aids in management for common pregnancy related pain such as, sciatic pain, and low back pain.

-Massage helps to stimulate soft tissues to reduce the collection of fluids in swollen joints.

-Enhances sleep quality.

Is massage therapy safe in the first trimester?

Yes! Massage therapy is safe at any stage of pregnancy. However, I highly recommend getting massage from a licensed therapist that has extra training in prenatal massage.

Do I have to lie on my side during prenatal massage?

Not necessarily. With the help of professional orthopedic cushions designed to support your baby bump, I am able to safely position you prone (face down) so that you can take a break from lying on your side.


There are certain situations where lying on your side might be the best option and before each session we will discuss the options that best fit your body so that you are always comfortable.

What can I expect at my first appointment?

Please plan to arrive 5 minutes early for your first appointment.


This will allow you time to find street parking, use the restroom and get settled for your massage. The first 5-10 minutes of your appointment will be spent reviewing your health history, and discussing your treatment goals for the session. A bit of extra time spent chatting during the first appointment gives me the opportunity to get to know you, your wellness goals and helps me plan the best session possible in order to meet your needs.

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I loved my massage, should I tip?

I am always thrilled when clients are happy with their session and sincerely appreciate the tipping gesture. Please know that your presence and satisfaction is what's important to me and tipping is kindly declined.


If you're moved to show some love please consider leaving a happy review or referring a friend!

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What if I'm running late for my appointment?

I request that you plan to arrive 5 minutes prior to your appointment to allow time to find parking, use the restroom and get settled. 


Regardless, I understand that sometimes things happen and clients can run late. In that event, I ask that you text or call to inform me so that I can do my best to accommodate you.


Appointment times are reserved for each client, so oftentimes I cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival.

Call to let us know you're running late! →

What is your cancellation policy?

A booking fee of 50% of the service charge is required in order to reserve an appointment.


I kindly request 48 hours notice for any cancellations or changes to your appointment. Clients who provide less than 48 hours notice or no-call/no-shows will forfeit the prepaid booking fee.


Thank you for valuing my time.


(I understand that emergencies can arise and illnesses do occur at inopportune times. If you feel a cold coming on, have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, I request that you cancel your session. Late cancellation due to emergency, or illness will generally not result in any missed session charges, but this is determined on a case-by-case basis.)

What payment methods are available?

I accept most major credit cards and actually prefer credit card payment. HSA and FSA cards are also accepted, but I do suggest that you check with your benefits provider to confirm that massage is an acceptable purchase on your benefits card.


Please see the insurance section of the website if you'd like to use insurance to pay for your massage services.

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Why do I have to enter my credit card info even if I have a gift certificate?

Credit card info is required to reserve all appointments. Charges will be transacted at the time of service, at which time you can elect to pay with your gift certificate, prepaid session or credit card.

What products do you use?

I currently offer organic Sacred Earth oil which contains a blend of sunflower oil, safflower oil, olive oil and jojoba oil.


If you have any allergy concerns please reach out BEFORE your appointment so I can offer another option or feel free to bring your own lotion or oil for your service.

"Fantastic experience! Liliana was amazing for my prenatal massage. She was such a good listener, worked the areas I really needed and gave me the pressure I wanted. AND, I got to lie face down in her special pregnancy cushions, which felt like such a luxury!" 

Anna S.

"Fantastic experience! Liliana was amazing for my prenatal massage. She was such a good listener, worked the areas I really needed and gave me the pressure I wanted. AND, I got to lie face down in her special pregnancy cushions, which felt like such a luxury!" 

Anna S.

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